General conditions

General Terms Bigilamira

Section 1 – Definitions

These terms and conditions include:

- Cancellation period: the period during which the consumer can exercise his right of cancellation;
- Consumer: the natural person who does not operate in the framework of a profession or business and signs a distance agreement with the entrepreneur;
- Day: a calendar day;
- Duration transaction: a distance agreement regarding a series of products and/or services, the obligation to supply and/or consume which extends over time;
- Permanent data carrier: any means that allows the consumer or the entrepreneur to store information that is addressed to him personally, in a way that allows future consultation and unaltered retrieval of the stored information;
- Right of cancellation: the possibility for the consumer to cancel the distance agreement within the cancellation period;
- Entrepreneur: the natural or legal person who offers products and/or services remotely to consumers;
- Remote agreement: an agreement in which, within the framework of a system organized by the entrepreneur for the remote sale of products and/or services, exclusive use is made of distance communication techniques until the conclusion of the agreement;
- Distance communication technique: A means that can be used to conclude an agreement without the consumer and the entrepreneur being simultaneously in the same place.
- General conditions: These general conditions of the entrepreneur.

Section 2 – Identity of the entrepreneur

Contact Us

Business Name: Scaling Bozo LLC
Phone: +44 7921 466174
Email: info@bigilamira.com
Address: 8 The Green ste d, Dover, DE 19901, USA
Openings Hours: Monday - Friday - 09:00 - 20:00 CET
Response Hour: We aim to respond within 24 to 48 hours

Section 3 – Applicability

These general conditions apply to any offer by the entrepreneur and to any distance agreement and orders made between the entrepreneur and the consumer.

Before the conclusion of the distance agreement, the consumer will be given the text of these general conditions. If this is not reasonably possible, it will be indicated before the conclusion of the distance agreement that the general conditions are available for inspection at the entrepreneur's offices and will be sent to the consumer free of charge as soon as possible upon request.

If the distance contract is concluded electronically, the text of these general terms and conditions may be provided to the consumer in electronic form so that the consumer can conveniently store them on a durable data carrier. If this is not reasonably possible, it will be indicated before the conclusion of the distance contract where the general terms and conditions can be consulted electronically, and they will be sent to the consumer free of charge upon request.

In the event that specific conditions for products or services apply in addition to these general terms and conditions, sections 2 and 3 shall apply respectively, and in the event of a conflict, the consumer may rely on the provision that is most beneficial to him.

If one or more clauses of these general terms and conditions are invalid or ineffective, the rest of the agreement and the general terms and conditions shall remain valid, and the relevant clause shall be replaced by mutual agreement with a clause that comes as close as possible to the original meaning and purpose of the clause.

Situations that are not regulated in these general terms and conditions shall be examined "in the spirit" of these general terms and conditions.

Ambiguities regarding the interpretation or content of one or more clauses in the General Terms and Conditions shall be interpreted “in the spirit” of these General Terms and Conditions.

Clause 4 – The Offer

If the offer has limited validity or is subject to conditions, this shall be expressly stated in the offer.

The offer is not binding. The entrepreneur may modify and adapt the offer.

The offer includes a full and accurate description of the products and/or services offered. The description is sufficiently detailed to allow the consumer to properly assess the offer. If the entrepreneur uses images, they present a faithful representation of the products and/or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.

All images, specifications and data in the offer are indicative and cannot constitute grounds for compensation or cancellation of the agreement.

Images attached to the products present a faithful representation of the products offered. The entrepreneur cannot guarantee that the colors shown will accurately match the actual colors of the products.

Each offer includes information that will clarify to the consumer the rights and obligations associated with accepting the offer. This information includes:

- The price, excluding customs costs and import tax. These additional costs are at the expense and responsibility of the customer. The postal service and/or courier will collect VAT from the recipient of the goods (whether or not it is collected together with the customs duties);
- possible delivery costs;
- the manner in which the contract was concluded and what actions are required for this;
- whether or not the right of withdrawal applies;
- the method of payment, delivery and performance of the contract;
- the deadline for receipt of the offer or the period during which the entrepreneur guarantees the price;
- the cost of using the distance communication technique if calculated on a basis other than the normal basic rate of the means of communication used;
- whether the contract is stored after it has been concluded, and if so, how the consumer can access it;
- how the consumer can check and, if he wishes, correct the information he has provided in the agreement before it has been concluded;
- any language other than Dutch in which the agreement can be concluded;
- which rules of conduct apply to the entrepreneur, and how the consumer can consult these rules of conduct electronically;
- the minimum duration of the distance sales contract if it is a fixed-term contract;
- sizes, colours and types Available materials, if applicable.

Article 5 – The Agreement

The agreement is concluded, subject to the provisions of Article 4, upon acceptance of the offer by the consumer and the fulfillment of the required conditions.

If the consumer has accepted the offer electronically, the entrepreneur shall immediately confirm the acceptance of the offer electronically. As long as the acceptance of the offer has not been confirmed by the entrepreneur, the consumer may cancel the agreement.

If the agreement was concluded electronically, the entrepreneur shall take appropriate technical and organizational measures to secure the electronic data transfer and ensure a secure internet environment. If the consumer can pay electronically, the entrepreneur shall take appropriate security measures.

The entrepreneur may, within the framework of the law, check whether the consumer can meet his financial obligations, as well as all the facts and factors relevant to the conclusion of the agreement responsibly. If the entrepreneur has good reasons not to conclude the agreement on the basis of this check, he may refuse the request or order with a reason or make it subject to special conditions.

The entrepreneur shall attach to the product or service the The following information to the consumer, in writing or in a form that allows the consumer to conveniently store it on a durable data carrier:

- the entrepreneur's business address for inquiries and complaints;
- the conditions and manner in which the consumer can exercise his right of withdrawal, or a clear statement that the right of withdrawal does not apply;
- information on warranties and services available after purchase;
- the information contained in Article 4, Section 3 of these Terms, unless the entrepreneur has already provided this information to the consumer before the conclusion of the agreement;
- the requirements for canceling the agreement if the agreement is for a period of more than one year or for an unlimited period.
- In the case of a duration transaction, this condition only applies to the first shipment.

Each agreement is concluded subject to the conditions of sufficient availability of the relevant products.

Article 6 - Right of cancellation

When purchasing products, the consumer may cancel the agreement without reason within 14 days. The cancellation period begins on the day after the receipt of the product by the consumer or a representative on his behalf who has been declared in advance to the entrepreneur.

During

To assess whether he wants to keep the product. If the consumer exercises the right of cancellation, he will return the product and all accompanying accessories in its original packaging, if reasonable and possible, in accordance with clear and understandable instructions provided by the entrepreneur.

Article 7 – Costs in the event of cancellation

If the consumer exercises the right of cancellation, the return costs are his responsibility, unless the entrepreneur agrees to bear them. The consumer is not obliged to pay more than the return cost if the goods are not defective or incorrect.

Article 8 – Right of cancellation for services

When purchasing services, the consumer has the right to cancel the agreement without reason within 14 days, starting from the date of conclusion of the agreement. The entrepreneur will refund to the consumer all payments made up to the date of cancellation.

Article 9 – Exceptions to the right of cancellation

The entrepreneur may exclude products and services from the right of cancellation if made clear to the consumer at the time of the offer. Exceptions may include products that are custom-made, perishable products, and services that began with the consumer's consent before the end of the cancellation period.

Article 10 – The price

During the validity period specified in the offer, the prices of the products and/or services will not be increased, except for changes in VAT prices.

Article 11 – Price Adjustment

The entrepreneur reserves the right to change the prices of the products and services in accordance with changes in the market, but this change will only apply to orders placed after the change comes into effect.

Section 12 – Compliance and Liability

The entrepreneur declares that the products and services comply with the agreement, the stated specifications, reasonable requirements of reliability and/or usability, and existing law.

Article 13 – Delivery and Execution

The entrepreneur undertakes to carry out the orders and deliveries in accordance with the provisions of the agreement. Products that are delivered will be secured and packaged in accordance with accepted standards in order to prevent damage.

Article 14 – Duration Transaction: Duration and Termination

The consumer may at any time terminate a transaction without limitation of time under reasonable terms subject to prior notice, unless otherwise expressly agreed between the parties.

Article 15 – Payments

Payment for products and services will be made in accordance with the instructions provided by the entrepreneur. The entrepreneur may require an advance or prepayment in certain cases.

Article 16 – Complaints

The consumer can submit complaints to the entrepreneur. A complaint will be handled within 14 days at the latest and will be thoroughly investigated.

Article 17 – Dispute Resolution

Any dispute will be governed by local law and will be heard only in a court of competent jurisdiction at the entrepreneur's place of business.

Article 18 – Final Provisions

Changes to these general terms and conditions will only apply if explicitly made clear to the consumer, and an updated version will be available for review on the company's website.